Order intake

Tell us what's broken

Fill this in, pick your fix, and hit "Add to cart". Your answers are attached to your order, and the clock starts once we have your intake details and repo access. For Rush and App Down Emergency, orders received outside 9 AM–9 PM ET start at the next 9 AM ET. The clock pauses while we're waiting on you. Never paste passwords or API keys.


Rush is +$25: 8h target for Single Bug Fix, 24h for Deploy Rescue and Launch-Readiness Pass. Not available for App Down Emergency. Rush and App Down Emergency start times apply to orders with complete intake received 9 AM–9 PM ET. Orders received outside those hours start at the next 9 AM ET, and the clock starts then.


Where we send updates and your write-up.


For private repos, you'll invite us as a collaborator after checkout.


So we can match your collaborator invite to your order.


Describe it like you'd tell a friend. What did you expect, and what happens instead?


At least 20 characters.
List the clicks, one per line, from opening the app to seeing the problem. Include the page URL if you have it.


At least 20 characters.
0/500
Write one thing you'll do to check the fix, and what you should see. Keep it to something you can try yourself in a minute. For a Launch-Readiness Pass or Deploy Rescue, write one per problem, one per line.
Never paste passwords or API keys.


Paste them here. Remove any API keys or passwords first.


A Loom, YouTube, or image link works.