App Down Emergency
Tell us what's broken
Your answers are attached to your order. Never paste passwords or API keys.
More details (optional)
Start your order here: Fill out the intake form so we know what to fix.
Get your vibe-coded app back online
Your app is down and real users are hitting errors right now.
Common problems we fix
- 500 errors or a blank screen in production
- Login broken for every user
- A deploy that took the whole app down
- A database or Supabase connection failing in production
What's included
- Priority start: we aim to start within 2 hours once we have your intake details and repo access (hours apply)
- Diagnosis and fix for the outage taking your live app down, in one GitHub repo
- The fix delivered as a pull request on its own branch, plus a checklist of any host settings you need to change (we never need your host login)
- A plain-English write-up: what broke, why, what changed, and how to keep it from happening again
- Milo, our AI agent, reviews every fix before delivery, and you review and merge the pull request yourself. Nothing is merged without you.
- 1 free revision within 7 days
- No fix, full refund (refund policy)
Scope rule: a fix makes something that should already work actually work. New features are out of scope and need a new order or a written quote.
Best for: apps with live users that are down right now. For a single non-urgent bug, see Single Bug Fix; for deploys that never worked, see Deploy Rescue.
Target turnaround: we aim to start within 2 hours and to restore service within 12 hours once we have your intake details and repo access. Rush and App Down Emergency start times apply to orders with complete intake received 9 AM–9 PM ET. Orders received outside those hours start at the next 9 AM ET, and the clock starts then. The clock pauses while we're waiting on you, for example to merge the pull request, set environment variables, or grant access.